Reflect user true experiences

Achieve better outcomes by reflecting true user experiences, and see the individuals behind your data. Step into your visitors’ shoes and experience your digital touchpoints as they do. 

Heatmaps

Gain unparalleled accuracy for desired outcomes.

Leverage data-rich desktop and mobile heatmaps to gain true insight into user intent. With precise data and side-by-side visualizations of user behavior, contrast multiple views to make proactive, strategic optimizations with high ROI impact.

 

4.0.0-Solutions-overview-03_A_testing.png
TEST A

+ 3% Conversion

4.0.0-Solutions-overview-03_B_testing.png
TEST B

+ 12% Conversion

Session Replays

Visualize the customer experience and hone in on your users’ true intent.

Watch replays of your users’ browsing sessions to visualize exactly what they’re seeing and doing on your site. Desktop or mobile – everything is captured, enabling proactive, strategic optimizations based on actual user behavior patterns.

 

Clicktale for Apps

Gain unparalleled insights into user needs and behavior on native and hybrid apps.

Surface challenges and opportunities to optimize the user experience, as well as foster loyalty and understand retention data. Hone in on the most influential user segments, per app screen, to easily spot deviations and prioritize optimization efforts. Segment your data based on key behavior milestones, app versions, devices, and other criteria. 

Talk to us to explore how customer experience analytics can improve your business
REQUEST A MEETING