Monetizing & Conversion

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Monetizing & Conversion

E-book

10 More Ways to Use Your Clicktale Data

“ Visitor data collected by Clicktale is rich with meaning: every gesture and movement can give deep insight into your customers’ intents, persona types, and mindsets, not to mention the overall visi... ”

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Monetizing & Conversion

Video

Data Export: answer complex questions

“ Clicktale collects rich visitor data for its customers – hovers, taps, scrolls and other gestures that abound with meaning. ”

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Monetizing & Conversion

Use Case

Path Quantification

“ Every digital decision-maker today knows that positive experiences are critical in today’s fierce battle to win and retain customers. But identifying and measuring the impact of user experience iss... ”

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Customer Behavioral Analytics

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Customer Behavioral Analytics

Case Study

Streamlining RingCentral’s customer journey using behavioral data

“ Find out how RingCentral saw a 25% increase in conversion rate through behavioral analytics. ”

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Customer Behavioral Analytics

Webinar

How data & insight drive digital experience change

“ In this webinar, Brian Solis and senior digital experience leaders from USAA, Samsung and Spring Venture Group how they utilize data and insight within their organizations. ”

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Customer Behavioral Analytics

Research

The truth behind smartphone behavior

“ In this report we reveal evidence that smartphone use involves a distinct psychology – a mobile mindset. ”

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UX & Usability

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UX & Usability

Use Case

Lifting Off with Clicktale

“ Itching to start delivering amazing digital experiences to your customers? No matter how you choose to deploy, Clicktale makes it easy to get up and running fast. ”

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UX & Usability

Video

The 3 steps to creating a great retail experience

“ How to win long term retail consumer loyalty by creating great customer experiences. ”

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UX & Usability

Use Case

Behind login: optimizing the experiences that matter the most

“ Ensuring a smooth customer experience on the secure area of your website is critical to your success. Customers are logging in to conduct a host of account management actions and other transactions... ”

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Testing, VoC & Analytics

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Testing, VoC & Analytics

Use Case

Clicktale’s integration with Voice of Customer

“ Clicktale's two-way integration with Voice of Customer solutions add a visual layer to your analyses, providing an in-depth look at the behavior and in-page experience of visitors who voice feedbac... ”

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Testing, VoC & Analytics

Use Case

Transform your live chat into an experience engine

“ Companies that leverage Clicktale experience analytics to understand digital journeys through their customers’ eyes enjoy an extra advantage when they also use a live chat solution. By integrating... ”

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Testing, VoC & Analytics

Video

Adobe & Clicktale: Translating customer experience into actionable value

“ Senior Adobe VP explains why Clicktale’s tight Adobe integration helps enterprises translate customer experience into actionable value. ”

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Form Optimization

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Form Optimization

Use Case

Field Analytics: foster trust with your visitors

“ Every time you ask visitors to provide information on a digital form, you’re asking them to “sign a contract” with your brand. Clicktale Field Analytics translates your visitors’ digital body langu... ”

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Form Optimization

Webinar

There’s more to web forms optimization

“ Take a guided tour through the world of form optimization and reduce form abandonment on your site. ”

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Form Optimization

Video

Clicktale Insights on Form Completion

“ Maximize web form conversion with tips for reducing frustration and respecting visitor privacy. ”

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Talk to us to explore how customer experience analytics can improve your business
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