Webinar: Can you design your customers' behavior?

We are readily told the customer is in control. “Digital” has given them the choice and freedom to transact and interact in the way they see fit, and that the power is in their hands. Well, that is not entirely true…

Hear from Dr. Liraz Margalit, web psychologist and Head of Behavioral Research at Clicktale, as she dispels myths surrounding customer decision making. Liraz will encourage you to change your perception and grasp how your brand can take back control of your customers’ digital behavior:

  • Uncover new approaches founded in behavioral economics
  • How these methods can be applied in digital channels
  • Shortcut your teams to action through experimentation and optimization programs
Talk to us to explore how customer experience analytics can improve your business