The Why Behind the What

The world’s #1 enterprise-class digital customer experience platform

ClickTale removes the digital divide between you and your customers. Via deep drill-downs into online behavior, ClickTale gives you actionable insights to optimize user engagement and maximize conversions.

GET HIGH ROI-BASED INSIGHTS

No need to wade through mountains of data to glean user insights. ClickTale proactively crystalizes quick wins and ongoing usability improvements. We hold up a mirror to your website to show you what’s working and what’s not, and most importantly, why.

Related Capabilities:
Data-Rich Heatmaps

MAKE EVERY VISITOR COUNT

Good companies use data all the time, but great companies understand each and every customer. From high-fidelity, data-rich heatmaps to individual session replays, ClickTale helps you empathize with your users, understand their intent, and deliver a more rewarding digital experience.

REDUCE CUSTOMER FRUSTRATION

Whether it’s finding those nasty Javascript errors or figuring out which field is causing form drop-offs, ClickTale does the heavy-lifting. From high-level strategies to practical, hands-on tactics and tips, we help reduce frustration and keep your users happy.

Related Capabilities:

ACCELERATE TESTING AND OPTIMIZATION

Get faster, more conclusive results. We speed up your A/B and multivariate testing optimization cycles, telling you where to start, showing you the impact of every option, and helping you identify your next testing target.

Related Capabilities:
Site Efficiency Tools

TRANSFORM INFORMATION INTO INTELLIGENCE

ClickTale provides context to the data you’re getting from your existing marketing ecosystem, including all of your favorite optimization, VoC and analytics tools. Our patented, proven cloud technology, coupled with deep consumer behavioral analysis helps you turn visitors into loyal customers.