The future of experience with Brian Solis & Liraz Margalit (PhD)

In 2018, the advent of new technologies such as AI, VR, NLP and IoT connected devices, means brands will need to stay on their toes as the experience landscape evolves at a faster rate than ever before.

Watch a recent discussion between Brian Solis and Liraz Margalit, PhD., on how these technologies can be utilized to add value to both the customer and your brand, as well as:

  • Why humanizing experiences through new technologies will create loyal customers
  • The importance of emotion in creating better experiences
  • How brands can deliver better mobile experiences
  • How to discover the human behind the data points
  • The journey to understanding human behavior through digital channels
Talk to us to explore how customer experience analytics can improve your business