Mapping digital data to human behavior with USAA

Hear from Luke Horgan, Director, Digital Channel Analytics at USAA, and Dr Liraz Margalit, Head of Behavioral Research at Clicktale, as they share ground-breaking use cases, including deep analysis of data, digital behaviors and customer journeys.

Make the move from digital firefighter to experience leader, and learn:

  • How to apply different lenses to digital data and gain rich customer insight
  • How unique insight can be used to enhance digital experiences and journeys
  • Real digital behavioral patterns that impacted the funnel at USAA
Talk to us to explore how customer experience analytics can improve your business