Blog

All about digital customer experience

  • The Evolution from Brick and Mortar to Online

    Joe Megibow, former President of Joyus, and SVP/Chief Digital Officer at American Eagle Outfitters, and executive level omni-channel retail expert, was a keynote speaker at the Clicktale 2017 kickoff. We’re happy to share some of his insights into the shifts in the retail arena, which we’re sharing in this last of a three-part series of posts.

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  • Challenges and opportunities of the omnichannel world

    Today’s omni-channel world has consumers engaging in multiple channels in various ways, and creates new challenges for retailers. As keynote speaker at the Clicktale 2017 kickoff, Joe Megibow, former President of Joyus, SVP/Chief Digital Officer at American Eagle Outfitters, and executive level omni-channel retail expert, discussed the changes and challenges facing e-retailers.

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  • The 3 steps to creating a great retail experience

    Joe Megibow, former President of Joyus, SVP/Chief Digital Officer at American Eagle Outfitters and executive level omni-channel retail expert, was a keynote speaker at the Clicktale 2017 kickoff. We’re pleased to share some of his insights into the shifts in the retail arena, in a three-part series.

    show more
  • Clicktale and Adobe translate customer experience into actionable value

    Aaron Watson, Clicktale’s VP of Worldwide Business Development, recently caught up with John Mellor, VP Strategy, Marketing and Alliances for the Digital Marketing Business Unit at Adobe, to talk about the Adobe-Clicktale partnership, the opportunities it creates, and the unique relationship between the two companies.

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  • Unfolding the fold (insights into webpage scroll)

    Web designers and usability professionals have debated the topic of web page scrolling since 1994. At the early days of the web, most users were unfamiliar with the concept of scrolling ...

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