Blog

• Blog
• December 19, 2018
• by Sara Richter

Compelling statistics and thought-provoking quotes from industry leaders, research houses and brands alike; the following quotes are more relevant for digital experience strategies than ever before.

• Blog
• November 29, 2018
• by Geoff Galat

How retailers used Clicktale over Black Friday weekend to prove that experience analytics is mission-critical for success.

• Blog
• November 14, 2018
• by Sara Richter

A list of essential stats and tips to help retailers learn more about their customers digital behaviors for Black Friday and beyond.

• Blog
• November 01, 2018
• by Alex Allen

Understanding the needs of the customer is critical for every business. There is a clear distinction between good and bad customer service, and businesses that get it wrong almost always pay the price.

• Blog
• October 18, 2018
• by Brian Solis

People’s time is valuable. And, if you look at some of the world’s hottest startups and modern brands, they deliver on convenience, optimized journeys and human-centered experiences.