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Consciously living and reimagining a digital day
Peter Armaly, Strategic Advisor for Customer Success at Oracle, examines the impact of service challenges in relation to customers’ digital experiences.
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One small glitch for man, one giant leap for a competitor
Peter Armaly, Strategic Advisor for Customer Success at Oracle, explores the potential pitfalls of relying solely on customer feedback to identify issues on your digital properties.
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How customer-centric is your company? Ask a customer
In the digital age, being customer-centric is considered a key differentiator by most enterprise brands. In this guest blog, Peter Armaly, Strategic Advisor for Customer Success at Oracle, explores what it really means...
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