Business Operations Specialist


The business operations specialist will work to develop, execute and maintain the operational activities that support Marketing, Sales, Customer Success and other departments.

Also, will take part in analyzing the data and provide operational recommendations.

Key responsibilities:

  • Analyze established and existing processes and suggest methods for streamlining and improving operations.
  • Provide ongoing analysis and operations improvements
  • Gather business requirements for new processes or new KPIs and works towards execution using the existing tools
  • Provide ongoing support on tools such as Salesforce, Totango, Jira and other business applications.
  • Ensure accuracy of information in the different tools.


  • Bachelor's degree in industrial engineering and information systems or similar
  • At least 1-2 years of experience as a technical project manager/analyst or in similar operational position.
  • Excellent analytical skills with high degree of attention to details.
  • Experience with data systems preferred. Experience with Salesforce- Advantage
  • Ability to multi task, fast learner, good interpersonal communication skills, good analytical skills, self learner
  • Fluent verbal and written English skills.
  • Advanced excel skills – must.
  • Experience in working with global companies – advantage

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