Director of Mid-Market Business


Clicktale provides the world’s leading brands with deep and actionable customer behavior insights. Our customers include Fortune 500 companies like Walmart, Home Depot, Adobe, Microsoft, and more.


Key Responsibilities

  • Establishing productive relationships with key decision makers driving renewals and up-sells
  • Identifying up-sell opportunities to pursue
  • Execute customer support and retention strategies
  • Handling proactive and reactive churn prevention activities
  • Negotiating and closing contracts with customers
  • Meet & Exceed quarterly revenue targets
  • Matrix management of a team of professionals

Position Requirements:

  • 3-5 years of experience Sales / Account Management in a SaaS company
  • 2+ years in a managerial position
  • Proven experience in managing a budget of ~$8M ACV
  • Native English (or equivalent verbal and written) must have excellent spoken and written English
  • Customer service orientation and excellent communication skills
  • Familiarity with online concepts and Web Analytics
  • Innovative, independent, creative thinker
  • Excellent interpersonal skills and a team player
  • Willingness to work U.S. business hours
  • Working days Monday to Friday


  • Sales experience in the “online” space
  • Familiarity with the Digital Analytics domain

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