Director of Information Security


Clicktale taps into the wisdom and behavior of millions of visitors so that businesses can deliver the best digital experiences to drive amazing business results. By synthesizing complex behavioral patterns based on millisecond-level actions such as hovers and scrolls, we enable businesses to interpret their customers’ digital body language and understand intent. The pioneer in Experience Analytics, Clicktale marries cognitive computing, machine learning and psychological research to automatically surface issues and answer questions that keep executives up at night. With unique behavioral data, clear visualizations, and world-class customer experience expertise, Clicktale is driving the “Experience Era” at the world’s leading brands. 

Clicktale. Answer anything


  • Develop, implement and monitor a strategic, comprehensive enterprise information security and risk management program
  • Lead strategic security planning with IT, IS, operations, development teams, and users across the organization
  • Develop, communicate and ensure compliance with organizational security policies and standards, including ISO27001, SOC2 Type II and GPDR.
  • Provide risk assessment and counsel to legal and sales when answering RFPs and interacting with customers
  • Provide security-related inputs to the product and R&D teams for product development as part of the SSDLC
  • Create and manage information security and risk management awareness training programs for employees, contractors and users
  • Coordinate the performance of internal and external network and systems vulnerability assessments, penetration tests and auditing
  • Audit vendor compliance with security requirements as needed
  • Manage security breach incidents

  • Proven track record and experience in developing information security policies and procedures
  • Excellent interpersonal skills and a proven ability to gain cooperation and collaborate with others
  • Demonstrated skills of customer communication
  • Professional security management certification, such as CISSP, CISM, CISA or other similar credentials
  • Proven experience managing ISO27001 and SOC2 certification processes
  • Demonstrated understanding of technological trends and developments in the areas of information security, risk management, web architectures, and cloud computing
  • Exceptional executive presentation and communication skills, excellent influencing and problem resolution skills
  • Fluent English oral and written
  • Team management experience