Clicktale taps into the wisdom and behavior of millions of visitors so that businesses can deliver the best digital experiences to drive amazing business results. By synthesizing complex behavioral patterns such as hovers and scrolls, we enable businesses to interpret their customers’ digital body language and understand intent. The pioneer in Experience Analytics, Clicktale marries cognitive computing, machine learning and psychological research to automatically surface issues and answer questions that keep executives up at night. With unique behavioral data, clear visualizations, and world-class customer experience expertise, Clicktale is driving the “Experience Era” at the world’s leading brands.
Clicktale. Answers anything.
Reporting to the Director of Product Management, the Product Manager, is responsible for building Clicktale’s platform. The Product Manager will work on refining the platform strategy to align with overall organizational goals, and drive the specification, definition, and execution of the platform with team of engineers. The role will require the person to understand various technology choices, to create a platform that supports the magnitude of data processed by Clicktale in an effective and sustainable manner.
Drive architectural improvements to existing and new core functionalities focusing on our data collection and processing platform
Work with cross-functional team members to bring features to production
Assess existing product inefficiencies and innovate solutions
Define and analyze metrics to measure the success of products
5 years’ experience in product management of modern web applications and services for a SaaS product.
Tech-savvy with strong understanding of the latest web technologies and architectures.
Familiarity with Online Marketing, Targeting and eCommerce – advantage
Software Engineering background – a advantage
Ability to understand the tradeoffs between various technology choices, to build highly scalable and cost effective platform
Self-starter, who can proactively identify and solve problems
Strong communication and interpersonal skills
Strong technical knowledge and an ability to influence engineering decisions
Ability to cooperate in a cross-functional team environment spread across many departments, while driving for desired outcomes.
Results oriented as demonstrated by proven ability to meet short deadlines and execute against multiple competing priorities with little direct supervision.
Education: Bachelor’s degree required, preferable in computer science/Business