Solution Partner Manager - EMEA

London

Clicktale taps into the wisdom and behavior of millions of visitors so that businesses can deliver the best digital experiences to drive amazing business results. By synthesizing complex behavioral patterns based on millisecond-level actions such as hovers and scrolls, we enable businesses to interpret their customers’ digital body language and understand intent. The pioneer in Experience Analytics, Clicktale marries cognitive computing, machine learning and psychological research to automatically surface issues and answer questions that keep executives up at night. With unique behavioral data, clear visualizations, and world-class customer experience expertise, Clicktale is driving the “Experience Era” at the world’s leading brands. Clicktale’s global customer base includes Walmart, Microsoft, Adobe, MetLife, The Royal Bank of Scotland and Avis. 

Clicktale. Answer anything.


What you will do:


Partner Manager will be responsible for onboarding, enabling and ensuring the success of Clicktale Solution Partners who sell and service the Clicktale Experience Cloud.  Responsibilities will focus on meeting revenue targets via channel partner relationships in a given region. Other contributions will include the opportunity to contribute to the ongoing development, rollout and management of the region’s partner strategy. The Partner Manager must possess solid relationship management experience, sales and consulting experience and applicable technical product expertise.

  • Meet revenue quota targets via partnerships
  • Overall accountability for business relationships with Clicktale Solution Partners (identification, engagement, negotiation, implementation and management)
  • Train and support partners on Clicktale products
  • Manage partners according to the Clicktale partner program
  • Up-to-date understanding of Clicktale’s market and eco-system
  • Provide high-quality and timely services to partner community
  • Prioritize and execute tasks in high-pressure environment
  • Ability to thrive in ambiguity and drive clarity within a constantly evolving environment
  • Ownership of miscellaneous projects as needed

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