There’s more to web forms optimization

Have you ever considered that web forms that seem straightforward to you are unclear to your customers? I bet you have! There are so many form types and so many ways things can go wrong with them (hint, it's not only about the form length), so knowing how to make your forms even better would be helpful.

Watch a 30-minute recorded webinar with Eliza Savov, Customer Experience Analyst at Clicktale on the world of forms optimization. Walk in the customer’s shoes with real-life examples of how users struggle with forms. Learn how to identify obstacles and apply solutions in your optimization strategies.

Watch this webinar and learn how to:

  • Uncover critical common and uncommon errors in web forms.
  • See which fields cause the largest drop off or require re-filling.
  • Find out why engagement with forms does not always mean a positive customer experience.
  • Provide a better user experience using form optimization best practices.
Book a demo to see how customer experience management can improve your business
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