Clicktale gives 1-800 Contacts clear insight for better customer service

1-800 Contacts is the largest retailer of contact lenses in the US, but what they really sell is customer service. See how Clicktale insights into customer behavior on top of analytics data enabled 1-800 Contacts to:

  • Deliver a better overall customer experience
  • Achieve 115% ROI within 2 weeks of implementing Clicktale on their mobile site
  • Generate 4.3% lift in mobile conversions
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