Case Study

B&Q sees millions in annual uplift with Clicktale

Customer behavior insights, visualizations, and the Customer Success team, changed the game for B&Q.

video

Clicktale gives 1-800 Contacts clear insight for better customer service

The leading contact lens retailer depends on customer behavior analytics for insights that drive...

webinar

Webinar: Forrester’s Sucharita Mulpuru on the new commerce paradigm

Implications of the shifting retail landscape and strategies to help innovative e-businesses thrive.

Case Study

Windstream leverages Clicktale-Adobe duo to achieve double digit lift

Based on Clicktale online customer behavior insights, Windstream measurably increased conversions.

Case Study

Clicktale helps Hello bank! reach and reassure first-time bank customers

BNP Paribas Fortis's digital bank optimized the online banking experience and UX for Millennials.

ebook

Digital customer experience metrics: uncovering the behavior behind the numbers

Metrics are yardsticks of online success, but traditional solutions may not tell the full story.

webinar

Web psychology 101: practical insights for optimizing digital marketing

Psychological insights and customer behavioral analytics help you optimize your website.

research

Online personas: optimizing the e-commerce experience

Without face-to-face interactions, it's hard to "know" customers and adjust to meet their needs.

Case Study

Lenovo: behavioral differences between purchasers & non-purchasers

Customer behavioral analytics for the homepage and product pages shed light on conversion.

research

The rise of online product customization

Customizing online products has potential to generate significant incremental revenue.

webinar

Webinar: The psychology of increasing conversions on your site

Create customer experience frameworks that work based on psychological theories of online behavior.

research

Different people, different clicks.

Learn how to harness buyer personality insights to help grow your online business.

research

Women connect. Men choose.

Put gender-based differences in cognitive styles to work on your website.

research

Seekers & browsers

Increase conversions with diverse purchase paths for different visitor mindsets.

research

Rational actors, emotional reactors

Identify emotional processes so your site can respond to them most effectively.

Book a demo to see how customer experience management can improve your business
REQUEST A DEMO