Julie Zuckerman

  • Customer experience management behind login: addressing security challenges

    Customer experience management behind login: addressing security challenges

    Ensuring a smooth customer experience for financial services providers is critical on the secure area of the website. Customers are logging in to conduct a host of account management actions and other transactions – paying bills, making money transfers, managing investment accounts, downloading personal documents, or asking for a quote, to name a few.

    show more
  • Every financial services customer is a digital customer

    Every financial services customer is a digital customer

    Digital customer experience management is crucial at each stage of the acquisition or conversion process, so that providers can closely watch and micro-optimize each step.

    show more
  • The experiences that matter most are behind login

    The experiences that matter most are behind login

    Smooth customer experience for account management becomes even more critical for financial service providers

    show more
  • The Clicktale Experience Cloud: A game-changer for Experience Analytics

    The Clicktale Experience Cloud: A game-changer for Experience Analytics

    Today is the day we’ve been waiting for at Clicktale for the last several months! Every part of the organization – product and R&D, sales, marketing, customer success and more – have been hard at work to launch the Clicktale Experience Cloud to help businesses answer questions about their customers.

    show more
  • Would you trust your most precious assets to an amateur?

    Would you trust your most precious assets to an amateur?

    Everyone in digital marketing – particularly people at e-commerce/retail, financial, travel and telco companies – knows that website performance and the security of customer data can make or break the business.

    show more
  • Quantifying the business impact of improved customer experience

    Quantifying the business impact of improved customer experience

    Identify specific behaviors and quickly quantify effect with Clicktale's Path Quantification

    show more
  • How to understand the core tenets of an Experience Analytics platform

    How to understand the core tenets of an Experience Analytics platform

    The core tenets of an Experience Analytics platform are scalability, robust architecture, and a cutting-edge technology stack

    show more
Book a demo to see how customer experience analytics can improve your business
REQUEST A DEMO