Monetizing & Conversion

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Monetizing & Conversion

Video

GoDaddy leverages customer behavior, play-by-play

“ To improve the customer experience on your site, you need to really understand how customers are using your environment. And that insight needs... ”

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Monetizing & Conversion

Case Study

Abercrombie & Fitch set the trend with customer experience success

“ Armed with clear Clicktale visualizations, A&F improved conversion rates by optimizing its site. ”

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Monetizing & Conversion

Case Study

Walmart Case Study: optimizing the holiday shopping experience

“ By helping Walmart see the individuals behind the data, Clicktale increased their holiday cheer. ”

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Customer Behavioral Analytics

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Customer Behavioral Analytics

Video

CX leadership in a world of rapidly changing digital technology

“ As exciting new website, mobile site and app technologies emerge, it’s getting increasingly difficult to truly step into your customers’ shoes and experience your digital touchpoints as they do. No... ”

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Customer Behavioral Analytics

Case Study

B&Q sees millions in annual uplift with Clicktale

“ Customer behavior insights, visualizations, and the Customer Success team, changed the game for B&Q. ”

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Customer Behavioral Analytics

Video

Trainline gets on track for a truly superior customer experience

“ Trainline, the dominant player in the UK’s online rail market, relies on Clicktale to help generate millions of pounds of revenue incremental to their yearly ticket sales of more than £1 billion. ”

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UX & Usability

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UX & Usability

Video

Clicktale insights on visual cues

“ Clicktale's tips and tricks on how to use visual cues to increase engagement and conversion. ”

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UX & Usability

Webinar

6 Steps to Successful Online Customer Experience

“ In this webinar, Elisha Jacobsen, Clicktale Customer Experience Consultant will take you on a journey through 6... ”

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UX & Usability

E-book

Avoiding Mobile Mishaps

“ On small-format devices, users browse websites in ways that differ dramatically from interactions on desktops and tablets. Don’t let common design errors torpedo the customer experience on your mob... ”

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Testing, VoC & Analytics

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Testing, VoC & Analytics

Video

Leading digital optimization expert discusses Clicktale

“ Dieter Davis, formerly in charge of web analytics at Nike, Expedia, and Hotels.com, believes that Clicktale humanizes the digital consumer ... ”

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Testing, VoC & Analytics

E-book

Test like a hawk

“ Leveraging customer experience data throughout the process makes A/B Testing faster, more focused and way more informative ”

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Testing, VoC & Analytics

Case Study

RSA optimizes with Clicktale and Adobe

“ The value of Clicktale is that it adds an extra layer of analytics to our existing Adobe Analytics and Adobe Discover data. This additional insight helps us ... ”

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Form Optimization

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Form Optimization

Webinar

There’s more to web forms optimization

“ Have you ever considered that web forms that seem straightforward to you are unclear to your customers? I bet you have! There are so many form types ... ”

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Form Optimization

E-book

How forms can confuse, confound and chase your customers away

“ Forms are the virtual equivalent of a handshake between you and your visitor. But it takes two parties to have a satisfying handshake. Your customers ... ”

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Form Optimization

Case Study

Finance Case Study

“ A leading retailer of alternative financial services for consumers wanted to provide a smoother online experience via their mobile website. One of the challenges the company faced was... ”

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