Digital Customer Experience

ClickTale is the industry leader in Digital Customer Experience, providing businesses with unparalleled insights into their visitors’ entire online experience. Unlike traditional web analytics that monitors visitor movement between pages, ClickTale’s web analytics solution focuses on what visitors do inside the web pages themselves.

Most web analytics solutions capture visitors landing on a web page and monitor their movement from page to page within a site. This is great for collecting quantitative information about your website traffic, but can’t tell you much about what visitors do once inside these pages.

In-Page Web Analytics

That’s where ClickTale’s In-Page Analytics come in. ClickTale focuses on visitor interactions inside these pages, recording everything from mouse moves and clicks to actual keystrokes. This gives a much more thorough, in-depth, view into what your visitors are focusing on and interacting with inside the pages themselves.

ClickTale’s In Page Web Analytics Solution includes Session PlaybackData-Rich Heatmaps, and Conversion Tools  which provide the following reports:

Page Console

Get all the In Page web analytics information about any specific webpage in one accessible place. Simply enter the URL of the webpage you wish to analyze and access a wide range of web analytics data.

In-Page Web Analytics Console

Find out bounce rate, errors, clicks, engagement time inside the page, scroll reach percentage, and much more! Drill down to watch individual visitor behavior and understand why they bounce!

Dashboard

View complete performance metrics of your website, all from a single page, with drill-down access to more detailed analytics. Dashboard components include Heatmaps, Search Visitor Recordings, Real Time Site Monitor, Form Analytics and Visitor Geo-location. Learn from your visitors and make instant changes to improve your site!

In-Page Web Analytics Dashboard

Get a quick performance overview of your most popular form with Form Analytics. Review vital page statistics with ClickTale’s Real-Time Monitor.

Page Reports

ClickTale’s comprehensive Page Reports automatically aggregate web analytics data so you can see what’s working, and what’s not! Find out about your most and least engaging pages, clicked pages, errored pages, scrolled pages, and slowest and fastest loading pages.