Tailor Made Enterprise Level Solutions
The ClickTale Enterprise solution builds upon the award winning ClickTale technology and features to provide a fully customizable, scalable product catering exclusively to high traffic and high value websites. ClickTale Enterprise customers enjoy all the benefits of the ClickTale Product (see Product Tour). Additional features and services offered only to Enterprise customers include:
Record Millions of Visitors
ClickTale Enterprise is built from the ground up to support high traffic websites, and is scalable to hundreds of millions of visitors. Some of the world's largest sites are using ClickTale Enterprise’s robust solution to understand their visitor’s online behavior and make smarter business decisions.
Ultra-Scale Heatmaps
Increase the accuracy and significance of all aggregated reports based on up to 500,000 pageviews per report.
Form Analytics™ Segmentation and Drill Down
Segment multiple user groups to discover how, for example, converted customers behaved compared to non-converted traffic. Drill-Down with one click to watch individual visitor sessions. For example, watch all visitors who tried to submit the form but failed.
Segment any Report
Filter ClickTale’s full range of visual and statistical reports by any visitor segment, behavior or pre-defined metric to discover exactly how different user groups interact with your website. For example, compare existing customers vs. first time visitors, bounced visitors vs. converted customers.
Dedicated Account Manager
A single point of contact will be available round the clock to answer any questions regarding ClickTale Enterprise features, services or integrations.
Proactive Consultation
A ClickTale Customer Experience Expert will deliver actionable reports based on our expertise in your industry. Our Analyst Reports highlight website issues and recommend the necessary steps to improve your website’s usability, sales and conversion rates.
Flexible Platform
ClickTale Enterprise is fully adaptable with an extensive API, enabling ClickTale to run perfectly on custom built websites and platforms, from Ajax to Zend.
Training and Education
Comprehensive, ongoing training webinars ensuring best practices and a fast return on investment.
3rd Party Integrations
Maximize the value of existing business investments and extend their capabilities with ClickTale Enterprise’s impressive range of 3rd party integrations. Current solution partners include Omniture SiteCatalyst, Webtrends, OpinionLab, iContact, ExactTarget, Constant Contact, Silverpop and many more.
A/B and Multivariate Support
Find out WHY certain A/B and Multivariate page versions work better with ClickTale Enterprise. Current integrations include Omniture Test&Target, Google Website Optimizer, Maxymiser, Amadesa, Webtrends Optimizer and many more.
Installation Guarantee
Custom setup and installation support guarantees that ClickTale Enterprise is correctly implemented and operational on your website.
SLA agreement & Legal Indemnification
A Service Level Agreement (SLA) guarantees ClickTale’s enterprise level commitment to resolving time-critical issues.
